Account Manger
Exelon is recognized as an industry leader with best-in-class operations, with utilities achieving top quartile or better performance in customer satisfaction, reduced outage frequency, and faster service restoration. This strong record of reliability and customer satisfaction is reinforced by substantial infrastructure investments across the fleet.
About the role
An Account Manager at Spotnana manages and grows relationships with travel partners, customers, and enterprise clients using the company’s travel-as-a-service platform. The role focuses on ensuring customers derive maximum value from the platform while identifying opportunities for expansion, revenue growth, and deeper integration with the customer’s travel ecosystem.
Account Managers operate at the intersection of customer success, product adoption, and commercial growth, helping organizations modernize corporate travel booking, expense management, and reporting workflows. They also act as the voice of the customer internally, working with product and engineering teams to ensure the platform evolves according to market needs.
Some of the things you’ll do
- Manage and grow relationships with assigned partners and enterprise customers.
- Oversee the full partner lifecycle, from onboarding and integration to long-term growth and renewal.
- Provide data-driven insights to improve travel distribution, revenue, and platform usage.
- Coordinate cross-functional efforts across Product, Sales, Engineering, and Customer Success.
- Represent the platform to industry partners and stakeholders.
- Identify opportunities for upselling, expansion, and long-term partnerships.
Requirements
- Experience in account management or partner success, preferably in travel, SaaS, or enterprise technology.
- Strong communication and stakeholder management skills.
- Ability to analyze data and translate insights into business recommendations.
- Experience working cross-functionally across technical and business teams.
- Familiarity with travel technology platforms, reservation systems, or distribution systems is a plus.
Benefits & Compensation
- Medical, dental, vision coverage with 100% employee premium coverage.
- Flexible PTO and company holidays.
- 401(k) with employer match.
- Parental leave up to 20 weeks.
- Monthly phone and internet stipend.
- Travel discounts and additional wellness perks.
